Our Privacy Policy

Arcadious Pte. Ltd. holds information to ensure business can be conducted. Arcadious Pte. Ltd. is committed to ensuring that your privacy is protected in accordance with the law. We take privacy and your rights as an individual seriously.

This policy is produced to provide visitors, subscribers, advertisers and members with relevant information in respects of maintaining your personal privacy. This policy explains how we collect personal data, when we collect personal data and why we collect personal data.

Arcadious Pte. Ltd. is an international digital company which provides platforms and other services in relation to video games. This includes an application, available across multiple devices including mobile phones.

Arcadious Pte. Ltd. is the data controller. Arcadious Pte. Ltd. is based in Singapore and is contactable via email. Arcadious Pte. Ltd. is responsible to ensure your rights as an individual are respected and clear. If you have any queries, please do not hesitate to contact us.

Arcadious Pte. Ltd. processes the minimal amount of personal information required to ensure the service you wish to obtain can be provided in the most efficient way possible. We may collect your data via our website, publicly available sources or when you speak directly to a member of the Arcadious Team. In order to process your request, we may ask for:

• Contact name(s)
• Email address
• Telephone number(s)

All information collected is freely given to Arcadious Pte. Ltd.. and is only used for the purpose of processing your request as stated. The data is processed using Legitimate Interest.

When you engage with Arcadious Pte. Ltd., you may be required to provide additional information. The basis is that such data is necessary for our legitimate interests in running and promoting our service.

Data collected includes:

• Contact information
• Email Address
• Physical Address
• Date of Birth
• URLs to social media, e.g. LinkedIn, X (Twitter)
• Payment Information
• Your communication preferences with us

Arcadious data deemed sensitive is secured by AES-256 encryption for data at rest and in transit. This advanced encryption algorithm ensures that your sensitive data remains protected from unauthorized access. The data processed in this platform is obtained, stored, and processed in line with this privacy policy. The data is only accessible by Arcadious Pte. Ltd..

Information provided is stored in a secure environment within our accounting software and within a CRM environment with strictly controlled access via a web browser with SSL (Secure Socket Layer) protection and encrypted passwords, with daily encrypted back-ups. The servers that hold data are maintained and patched regularly against threats.

The personal data provided is only accessed by the internal team at Arcadious Pte. Ltd. and can only be accessed for legitimate reasons.

The terms of this privacy policy are reviewed every 12 months or sooner if required to keep up to date with any changes in data collection and any technological changes. This document was last updated on the 17^th of February 2025.

If at any point you feel we are being unfair or dismissing your rights as an individual, please contact us and let us know. If you are still not satisfied, you can make a complaint to a supervisory authority.

It is important that you understand what your rights are as an individual.

Right to Erasure

You may request that Arcadious Pte. Ltd. erases your personal data and we will do so within one working week. To avoid the possibility of re-adding your personal data again in the future, we will retain your email address (if available). You may request that we add your personal data back on to the database at any time.

Right to Request Rectification

If you determine that the personal data we hold about you is incorrect you have the right to request rectification. We will immediately consider the request and rectify any errors found. If we do have reasons to believe that an error has not occurred, we will keep the information as previous. You will be informed of the outcome by telephone, email or post.

Subject Access Requests

At any point, you have the right to submit a Subject Access Request. We will respond to the request made within one month. We will not charge a fee for any of the requests above unless the request is "manifestly unfounded or excessive". We also reserve the right to withhold personal data if disclosing it would "adversely affect the rights and freedoms of others".

If you have any queries regarding how your data is held, processed or shared including activating your right to erasure please contact Arcadious Pte. Ltd. via email.